ZyXEL Frequently Asked Questions

  • Q.If I do not receive my cash back within 28 days, whom do I contact?


  • A.If you do not receive your cash back within 28 days, please email this address ZyXEL.inquiry@cpginc.eu


  • Q.Where can I find my Online Reference number?


  • A.Your Online Reference number will appear at the top of your application form when you press the
    “Register and Print” button at the bottom of the application page. Please keep your Online Reference number safe;
    you will need to quote this number when checking the status of your Cash Back.


  • Q.What countries is this promotion valid in?


  • A.This is a UK only promotion.


  • Q.How do I apply for my cash back?


  • A.Fill out our online registration form not forgetting to enter a valid serial number for your product.
    Attach proof of purchase(cut serial number from box and reciept/invoice)to the completed application form.
    Send both to the address provided on this website here.
    You will recieve an email when your claim has been recieved and validated.
    Your cheque will be sent within 28 days.


  • Q.What are the valid dates for the promotion?


  • A.The promotion period is 21st March 2008 to 30th June 2008. To qualify for this promotion, the products listed must
    be purchased during this period and the application sent off on or before 18th July 2008.


  • Q. Where can I find my product serial number?


  • A. To see where your product serial number is please see the images below...


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